Advanced Certificate in Operational Management (ACOM™)
Details
Operational Management and Leadership is about getting the most out of your teams and delivering exceptional results. With the ever increasing budgetary demands on all organisations, be it the private or public sector, staff productivity and discretional effort is becoming ever more critical. This paradoxically at a time when customer and stakeholder expectations and demands are ever increasing as service excellence becomes the differentiator between the success of your business and its competitors. If in the public sector, why should those paying for your service similarly not expect this to be world class?
Whilst organisations often say people are their greatest assets, unengaged, unmotivated and underperforming ones can also be their greatest liability; remember YOU are only as good and successful as the team you have around you. The true measure of the value of any business leader and manager is performance.
This course will identify the key drivers in delivering exceptional operational performance by looking at vision and mission statements, strategic objectives cascading into team and individual objectives, and the identification, transparency and effectiveness of business measurements that in turn link to their performance and how they are appraised.
In summary, it’s about delivering “Results through People” by ensuring complete engagement of your teams that in turn delivers and responds to the increasing demands of service excellence and your bottom line.
On completion of this five day training course you will receive your certificate which has been fully accredited by Qualifi, an official UK Government recognised awarding body.
Outline
Speaker/s
The common factor throughout Ian’s career has been a passion around service excellence and delivering results through highly motivated teams.
Ian has been responsible for delivering major turn-around and business transformation through creating a culture where people feel comfortable to make decisions, take ownership and make it happen. Ian is the lead author of the Advanced Certificate in Operational Excellence course which has received critical acclaim from all delegates.
Special Offer
Note that we also offer great team discounts as per the following structure:
Team of 2 delegates: 5% discount
Team of 4 delegates: 10% discount
Team of 6 delegates: 15% discount
[email protected]Innoverto has been providing executive training programs both as open enrollment courses and customized in-house courses all over the world for more than a decade.
Top leaders choose Innoverto for their training requirements. The courses are developed by experts in their field coupled with the highest standards of experiential learning techniques and certified by third party accreditation centers or leading academic institutions.
Innoverto strives to empower professionals with skills, knowledge and best practices so that they can take their vision higher and effectively improve the performance of their organisations. We are known for always bringing a practical approach such as recent business case studies and attendees will walk away with practical tools such as sets of templates and other materials that they can take back to use in their own organisation.
More than just training
Innoverto prides itself on its attention to detail. As a company dedicated to delivering relevant, case study-oriented training to business professionals, Innoverto ensures that all its programmes are delivered smoothly and within the contexts of each job function or industry. This attention to detail has resulted in a loyal partner and client base. ...
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