Details
Granting participants the ability to highlight the importance of service standards and their impact on a customer’s experience.
Understanding how communication should vary from one customer to the other.
Preparing you to think in a customer-centric way.
Learning the strategies of dealing with difficult customers and critical situations.
Figuring the tools and ways of measuring the service levels.
Developing techniques to deal with difficult customers.
Understanding how communication should vary from one customer to the other.
Preparing you to think in a customer-centric way.
Learning the strategies of dealing with difficult customers and critical situations.
Figuring the tools and ways of measuring the service levels.
Developing techniques to deal with difficult customers.
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Quick Link specializes in customer corporate training solutions. Our wide array of soft-skills development training courses cater to professionals from all organizational levels and individuals.
All training programs / courses are tailor made and with official recognition by Dubai Knowledge & Human Development Authority (KHDA) and other International accreditation authorities.
Quick Link have established a strategic partnership withmany international institutions to provide Leadership Development and Talent Management solutions through their learning institutes, skill-building workshops, tailored assessment services, executive coaching and events.
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