Details
An Authorized Avaya Learning Partner delivers top-tier learning solutions designed to create consistent value, unmatched quality, and innovation every step of the way. We deliver training through a number of methods including Classroom, Virtual, Self-paced and Blended Delivery. In addition to our business wide Avaya experience, we have knowledgeable instructors that would provide world class learning experience to the students.
Avaya has enhanced its strategic position in providing business communication solutions and services for enterprise customers. The integration of product portfolio has further defined Avaya’s vision of communications systems powering enhanced business effectiveness.
Our intensive Avaya training provided by highly skilled and experienced instructors enables you to become an expert on Avaya unified communications, including Communication Manager, Communication Server, IP Office, and Session and System Manager, as well as Avaya Contact Center, Messaging, and networking solutions.
Outline
Key Learning Outcomes:
- Solution features, components, architecture, and topologies
- Setting up flexible storage with the additions of using Exchange Store or VMware Zimbra store
- Adding a mail gateway utilizing native and fax server options
- Performing standard administrative tasks for Avaya Aura Messaging
- Post-installation administrative tasks
- Class of Server features and how to manage COS
- Managing subscriber accounts
- Administering system features
- Managing user preferences and user features
- Managing unified messaging
- Updating software and add, modify, or remove sites
- Integration capabilities with Avaya CS1000 support through Session Manager
- Administering third-party products, such as Audio Codes gateways and fax servers
- Downloading service packs and optional languages
- Interpreting logs and reports in troubleshooting
Prerequisite:
- Knowledge of and experience with Microsoft Windows Server installation, configuration, and administration
- Ability to configure and troubleshoot PCs and components of TCP/IP
- Ability to diagnose and isolate faults in LAN cabling and connectors
- Ability to use maintenance tools and software loads to determine and correct equipment failures
- Ability to identify and locate the major components of the communication server(either Avaya Communication Server 1000 or Avaya Communication Manager Midsize Enterprises)Ability to provide input to the switch software database and inspect and power up the switch
- Familiarity with Microsoft Windows servers, MS-DOS, and Windows Professional, XP Professional, or Vista
- Familiarity with SIP terminology
- Familiarity with PC hardware and software terminology
- For personnel who install AML-based systems: Familiarity with the relationship of the messaging queues and the virtual agent TNs on the CS 1000
We are an institution committed to provide knowledge through the development and delivery of superior learning systems. We strive to provide optimum value to our students, faculty members, employees, partners and our community. We pursue this duty with utmost integrity, dedication, transparency and creativity.
ITI strive to cultivate an environment that attracts academically competent and talented students. It is our goal to be able to enhance and expand learning opportunities through programs that are relevant and responsive to the demands of the global environment, the dynamic business world and the fast paced landscape.
Our company takes pride in offering the affordable training of the highest quality of Language trainings, Graphics courses and Schooling industry such as SAT 1, SAT2, IGCSE, O Level, A Level AS and A2 Levels, GED and IB and AP Tuitions, in addition to the computer assisted IT courses.
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