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An aggregated measure of the sales of retail goods over a stated time period, typically based on a data sampling that is extrapolated to model an entire country. In the U.S., the retail sales report is a monthly economic indicator compiled and released by the Census Bureau and the Department of Commerce. The report covers the previous month, and is released about two weeks after the month-end. Comparisons are made against historical data; year-over-year comparisons are the most-reported metric because they account for the seasonality of consumer-based retail.

Outline

Key Learning Points:

Part I: Testing the Retail Waters

  • Chapter 1: Retailing: How It Really Works and How It Can Work for You
  • Chapter 2: Defining Your Vision: It Starts with a Dream
  • Chapter 3: Branding: Making Your Business Memorable
  • Chapter 4: Getting to Know Your Customers Before You Even Have Any

Part II: Setting’ Up Shop

  • Chapter 5: Location, Location, Location: Finding the Right Place to Do Business
  • Chapter 6: Designing Stores That Work
  • Chapter 7: Choosing Your Merchandise: What to Buy and Where to Find It
  • Chapter 8: Getting the Goods: Controlling Your Buying

Part III: Detailing the Retailing

  • Chapter 9: Creating the Business Plan and Structure
  • Chapter 10: The fine Print: Crossing the T’s and Dotting the I’s
  • Chapter 11: Creating Your Internal Systems: The Day-to-Day Stuff
  • Chapter 12: Finding, Hiring, and Keeping a Great Staff
  • Chapter 13: Money Matters: Accounting for Money Coming In and Going Out

Part IV: Spreading the Word Without Going Broke!

  • Chapter 14: Generating Word-of-Mouth Advertising
  • Chapter 15: Advertising Vehicles: What to Include in Your Arsenal
  • Chapter 16: Signage: The Underutilized Killer Resource
  • Chapter 17: Setting Up Successful Sales and Promotions

Part V: Selling Made Simple

  • Chapter 18: Selling the Soft, Suggestive Way
  • Chapter 19: Visual Merchandising for the Artistically Deprived and Financially Handicapped.
  • Chapter 20: Selling Online: It’s an E-World

Part VI: The Part of Tens

  • Chapter 21: Ten Keys to Retailing Success
  • Chapter 22: Ten Secrets of Extraordinary Customer Service
  • Chapter 23: Ten Proven Management Practices
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