Strategic Business Etiquette for Pioneers
Details
Ambition is the first step to success, the second step is action
If you decide to work and build your career in the corporate world developing appropriate business manners is the key to success.
Learning how to interact in business relationships will help you make a favourable impression.
Business etiquette is an established norm of behaviour
Being comfortable with professional business etiquette will help you make a positive first impression.
Business Etiquette will achieve your goal and build self-esteem and confidence; you’ll feel more comfortable making decisions and being a leader in the workplace.
You create your own opportunities
Strategic business Etiquette for pioneers
By definition: it is the ability to learn, think and apply etiquette & business protocol skills
Course Layout
kStarting with setting the purpose and the objectives
kWritten self-assessment in form of quiz
kBasic Office Etiquette/ Values and Norms
kInteracting with peers/ Seniors/ Juniors
kAttitude
kThree Communication Skills
kProper use of personal space
kCreating positive first impression/ image/ lasting impression
kPositive body language/ deportment/ posture
kAppearance
k Greetings & introduction & precedence order
k Handling titles and forms of addressing
k Hand shaking & Cross cultural behavior
k Business card protocol
k Telephone manners
k Netiquette
kForms of address in correspondences
kEtiquette of Handling visits at the office
kMeeting room Etiquette
kInteracting with your customers and suppliers
kPunctuality and dealing with time in different culture/ Cross Cultural Behavior
kQuestion and Answer
kPost assessment in form of quiz allowing the attendees discover the added value at the end of the course
Table Manners (hands on training during lunch break)
kImportance of table manners
kPosture at the table
kNapkin etiquette
kStyles of dining - Continental/American
kHow to eat difficult food
kConversation at the table
kDo’s and Don’ts
kManaging mishaps
kCocktail party manners
Methodology
kEach attendee will be receiving a workbook
kThe course is interactive with practice
kThe lecture is offered on Power Point Presentation
kCertificate in Recognition of Completion of the training will be awarded to each attendee after completing the course
Finishing Touch, The Academy of International Etiquette and Savoir - Vivre’, have developed customized programs designed to show you, the discerning customer, how to present yourself and your ideas with grace, charm, power, confidence and credibility. We aim to help you ‘open all the doors’ to success!
In the comfort and welcoming atmosphere of our academy established in Dubai knowledge village in 2007, we will provide you with comprehensive training in etiquette and courtesy rules that set the ground for all interpersonal relations in a modern multi-cultural society.
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