ENHANCING JOB PERFORMANCE: SKILLS FOR ACHIEVING PERSONAL & ORGANIZATIONAL GOALS

This innovative and motivating program will cover all aspects of job performance. Job performance most commonly refers to whether a person performs their job well. While there is confusion over how it should be exactly defined, performance is an extremely important criterion that relates to organizational outcomes and success. Strongly tied to this concept are the areas of personal motivation, organizational & individual psychology, performance management and group and teamwork.

Key areas covered include:

•          The skills that team leaders need in relation to job performance
•          Understanding yourself and others
•          How to motivate yourself
•          The importance of goal setting
•          Understand performance decline
•          Methods to cope with stress at the workplace
•          Learn how to manage conflict through negotiation and mediation

•          Understand the key aspects of job performance
•          Describe the key theories and approaches related to performance
•          Understand the psychology of motivation
•          Demonstrate a understanding of performance management
•          Understand groups and teams
•          Identify people’s behavioral strengths and weaknesses in the workplace
•          Develop mechanism to cope with stress at the workplace
•          Develop critical thinking skills
•          Manage conflict through negotiation and mediation