Details
About the Course
The purpose of this course is to provide students the necessary skills to improve their English language skills while working in a cosmopolitan Business environment dealing with multi cultural and multi ethnic staff
Who needs the course
HR Professionals, Sales & Marketing Professionals, and non native English speakers and anyone who wants to improve their English skills.
Modules
module 1 Introduction to Business English & Importance of Business Communication
Module 2 Understanding the Importance of Politeness in Business - Structures and Expressions of Politeness
module 3 Learn The Present, Past, and Future Tense
module 4 Learn to Prepare for Job interview
module 5 Application of Business English skills for Customer care
module 6 Learn How to Say Negative Things in a Positive Way
module 7 Learn Editing for Agreement in Business Writing
module 8 Learn Professional Telephone Etiquette
Course Outcome
Compose an email to a customer outside your country
respond to a customer grievance
Interviewing a candidate applying for a Job
Convincing an angry customer
Schedules
-
Best choice for your business
Founded in 2001, Learners Point Training Institute has trained 15,000 plus students and top in the line corporates of Dubai and has proudly set a benchmark today offering 140+ training courses covering IT, Finance, Management, HR, Logistics, ERP and Leadership.
Our focal point is to offer individuals and businesses the opportunity to hone their skills and enhance their performance to achieve consistent and profitable results.
Learners Point’s current training methods and delivery models have been continuously researched, updated, and fine-tuned past 15 years with the best in the industry Faculties creating an un-parallel edge in conceptualizing a vast range of courses than any of our peers.