Details
A successful training function relies heavily on proper identification of training needs and evaluation of training. This course aims at converting subjective decisions for choosing training programs to more objective decisions based on proven training
methodologies. Such a paradigm shift increases the value of the training department within an organization. In addition, the focus is to build an awareness for evaluation that spans the most common evaluation forms and assessments to include evaluations for
skills transfer and return on investment.
Course Methodology
Highly practical and engaging. The course presents theory followed by practical exercises developed to apply theoretical knowledge in organizational settings.
Course ObjectivesBy the end of the course, participants will be able to:
Course Methodology
Highly practical and engaging. The course presents theory followed by practical exercises developed to apply theoretical knowledge in organizational settings.
Course ObjectivesBy the end of the course, participants will be able to:
- Use internationally recognized methods for identifying training needs
- Analyze and sort the data obtained from a Training Needs Assessment (TNA)
- Write Instructional Learning Objectives (ILOs) that are aligned with the results of the TNA
- Evaluate the effectiveness of training at various levels using proper data collection methods and instruments for each level of evaluation
- List ways to improve transfer of skills from training workshops to the workplace
- Calculate the Return on Investment (ROI) for training programs by determining their financial costs and returns
- Reasons for identifying needs
- Present and future indicators of training needs
- Responsibilities
- The style inventory
- Identifying potential internal training resources and Subject Matter Experts (SMEs)
Methods for identifying training needs (ITN)
- The four steps of needs assessment
- Questions to ask during each phase
- Data collection template
- Data gathering: the cornerstone for ITN
- Quantitative and qualitative methods
- From interviews to focus groups
- Comparison of primary data gathering methods
- Advantages and disadvantages
- Characteristics
- Significance of instructional learning objectives
- Components and characteristics of ILOs
- Writing ILOs
- Ten lessons on how to evaluate training
- Levels of evaluation:
- Levels defined
- Preliminary evaluation information
- Chain of impact between levels
- Characteristics of evaluation levels
- An overview of ROI
- Evaluation matrix
- Reaction sheets
- Characteristics of a reaction sheet
- Tests: Pre- and post
- What often happens versus what should happen
- Barriers to skill transfer
- Ways to improve transfer of skills
- Responsibility for improving skills transfer
- Methods to measure transfer of learning to the job
- Hard data
- Soft data
- Characteristics of hard and soft data
- Isolating the effects of training
- Tabulating program cost
- A practical case study on calculating ROI
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Arab World Institute offers a tailored training program which suite your organization needs. AWI is one of the leaders institute in the Middle East region. AWI serves corporate, private, government, and individual’s clients. AWI is partnered with prestige educational and training organization locally and internationally. AWI associate / affiliate with high profile instructors, professors, and trainers.
AWI is registered and license for a UAE & Expatriate professional candidates. It is based in Dubai – UAE, whereas easy access, quality and safe life style. AWI is located at Dubai City dawn town at Al Rigga Road near the Metro station, situated at the building of IBIS Hotel.
