Details
Large amounts of research show the correlation between profitability and the quality of customer service. Customer satisfaction leads to good reputation and positive word-of-mouth, which generates greater public confidence. Our course covers customer service ethics; students will be able to better understand customers and deal with their complaints and learn how to delight them.
Course Duration
2 Days Instructor led course
Benefits
- Venue: Onsite or at DPI
- DPI is accredited by KHDA
Reviews
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Digital point Institute is an education, training and consultancy firm- located in Dubai, UAE- specializes in providing different types of professional support to organizations and individuals.
We provide professional training and development programs throughout our providers or tailored to the needs of individuals, organizations and companies to cope with the culture of excellence in the region.
Digital Point Institute adopts effective needs study systems and strategies to perform objective needs analysis, in order to provide solutions based on quality training and development sessions.
The composition of the company reflects to the diversity of the disciplines involved on the business and management. The portfolio of expertise includes systems design and development, project management and education, training and development in accordance with our clients’ needs in a consulting, service provider and outsourcing capacity.
The composition of the company reflects to the diversity of the disciplines involved on the business and management. The portfolio of expertise includes systems design and development, project management and education, training and development in accordance with our clients’ needs in a consulting, service provider and outsourcing capacity. ...
We provide professional training and development programs throughout our providers or tailored to the needs of individuals, organizations and companies to cope with the culture of excellence in the region.
Digital Point Institute adopts effective needs study systems and strategies to perform objective needs analysis, in order to provide solutions based on quality training and development sessions.
The composition of the company reflects to the diversity of the disciplines involved on the business and management. The portfolio of expertise includes systems design and development, project management and education, training and development in accordance with our clients’ needs in a consulting, service provider and outsourcing capacity.
The composition of the company reflects to the diversity of the disciplines involved on the business and management. The portfolio of expertise includes systems design and development, project management and education, training and development in accordance with our clients’ needs in a consulting, service provider and outsourcing capacity. ...
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