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Details

What you will learn?

The knowledge of risk handling and the risk reduction is extremely important for an organization’s repute and its overall performance. There is always some, if not excessive, damage to the organization’s management when someone from the staff leaves the job or the demand of the customers is not met. It might cost a company to pay through the nose and loose everything. So its important to learn about the most efficient methods and risk identification tricks in order to keep the pace.

This course will teach you about the definitions of risk management components and teach its practical use with the help of case studies and different scenarios. This course will also teach you about the supply chain modeling and business continuity. We will discuss all the risk management strategies, processes and structures too.

Prerequisite or Relevant Knowledge

This course is only designed for those candidates who possess a 12 year degree or equivalent qualification. Delegates might also have some relative experience and knowledge in the field.

Who should attend?

The supply chain finance, sales executives, buyers, supply chain managers, supervisors and any professional related to supply chain management can take advantage of the knowledge of this course in pursuit of a better business and better grasp of the up-to-date techniques. 

Outline

  1. Routine Admission/Discharge Procedures/Discharge Summary
  2. Hospital Utilisation Statistics.
  • Average Length of Stay (ALS)
  • Bed Occupancy Rare
  • Turn Over Interval
  1. Daily Reports / Returns.
  • Hospital Census
  • Matron’s Report
  • Medical Officer’s Report
  • Casualty Report, Medico-Legal Cases
  • Report from ICU / ICCU
  • Security Report
  • Maintenance Department Report
  • OT List
  1. Patient’s Complaints.
  2. Medical Certificates.
  3. Hospital Committees.
  • Role, Composition, Frequency of Meetings, Minutes of the Meetings, Follow up Actions.
  1. Patient Satisfaction Survey.
  • Interviews, Questionnaires, Observations, Group Discussions, Patient Opinion Polls, Report Writing.
  1. Duty Roster of various categories of Staff.
  2. Availability of Materials
  • Critical Items, Stock Level, Procurement Methods.
  1. Administration of Patient Related Schemes.
  • Medical Insurance (Cashless Benefit), CGHS, ECHS, CSMA, TPA, ESI.
  1. Front Office : Duties & Responsibilities
  2. Duties & Responsibilities of the Hospital Administrator/CEO.
  • In Profit Making Hospitals
  • In Non-Profit Making Hospitals
  1. Disaster Management/Disaster Plan.
  2. Marketing of Hospital.
  • Telephone Courtesy, Guest Lectures, Orgnaisation of Camps, Seminars, Workshops, Continuous Medical Education, Public Participation.
  1. Hospital Security.
  • Staff, Patients, New born babies, Female staff/Patients, Stores.
  1. Application of Hospital Information System (HIS) & Management Information System (MIS)
  2. Negotiation Skills.
  • Purchase of Stores / Equipment, Union Matters, Collective Bargaining.
  1. Hospital Waste Management
  2. Methods of Infection Control
  3. Fire Fighting
  4. Dealing with Crisis Situation.
  • Mob violence, Bomb threat, Terrorist strike, Mass casualties, Political agitation, Prisoners.
  1. Standard Operating Procedures (SOPs).

Impact/Benefits of this Course

The Supply Chain Risk Management course will let you gain useful benefits of understanding and detecting if your company is at risk, thus you can take steps to improve your risk mitigation program. You will be better at conveying the risks associated with the supply chain and resulting in an improved cross-functional effective communication.

This course will also let you analyze the nature, scope and causes of risks. This course will also benefit you in implementing efficient risk management by determining the risks that might be inevitable and take precautions. This will help you act proactively in situations and take best measures  to avoid the risks.

At Course Completion

As the course will reach its conclusion, our delegates will be able to demonstrate the functions of components important to the supply chain risk management for example, order generation, procurement, forecasting, inventory, etc. You will also be able to reduce the chances of risks by managing the working employees and asking about their satisfaction or offering them more income.

You will be able to define the terms of reducing rates, customer satisfaction and performance augmentation. All of this will be made possible with the knowledge of advanced tracking and monitoring methods to help you apply brilliant risk management and have good repute in industry.

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Duke Training Centre
Address: Suite# 102, Baskin Robbins Building, Near Smokers Centre, TCA, Opp. Al Salama Hospital, Abu Dhabi(UAE) Tel: 02-6766 494 / 050- 514 74 08
E-Mail: [email protected] Website: www.dukeuae.com
‘Training should meet business needs, not fill man-days!’
If that’s the premise with which you base your training needs… then look no further.
ABOUT US
Duke Training Centre is an organization that 'provides High Quality, Well
Researched Training & Consultancy Services for Personal & Organizational Excellence.'
With the head office in Abu Dhabi, UAE, specializes in customer driven corporate
training solutions. With this customer service approach, pre- course and post- course
consulting and assessments are critical to effectively customizing our certification
training courses to meet your training goals. Training programs are tailored from
certification courses in a wide range of areas to deliver exact skills your staff need.
Our course clients include numerous prestigious organizations in Abu Dhabi, Al Ain and surrounding. From our track record in customer service for customized training, Duke Training Centre has earned numerous achievements since launching course offerings in Abu Dhabi: ...
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