Details
"Problem-Solving Techniques" course is designed to provide participants with an understanding of basic problem solving tools used to find an issue’s root cause. During the course, participants observe one organization’s analysis of their problem
and the process they use to find the root cause.
Upon completion of this course, participants will be able to:
- Determine the difference between symptoms and causes
- Identify types of structured problem solving techniques
- Recognize the benefits of different problem solving strategies
- Identify when to use certain problem solving tools over others
Outline
Tools and techniques discussed include:
- Brainstorming
- Cause and Effect Diagrams
- Process Mapping
- Affinity Analysis
- 5-Why Analysis
- Pareto Analysis
- Histograms
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Orient Management Consulting & Training (Orient MCT) Is a leading Abu Dhabi based training and consulting organization with a unique and unconventional approach in developing high performance teams through customized workshops and world-class training programs. Our clientele includes leading financial services, energy, aviation, health-care, construction & government entities. Our Accreditations include PMI, HAAD, NEBOSH, IOSH, AACEI, USGBC, HABC, CIEH and many more.
Our training division specializes in the following …
- Leadership and Change Management Programs
- Negotiation with Hardware and Software vendors along with Body Language
- Commercial Sales Improvement focusing on Competitive Differentiation
- Projects & Quality Management (PMP, PSP, RMP, CCP, CSSGB, CMQ/OE, P6, Revit, AutoCAD ..)
- Information Technology, Governance, Security & Digital Forensics (CISA, CRISC, CGEIT, TOGAF, Business Analysis, CEH, CSIR, CISSP, CHFI, CISM, ISTQB, ISO27001, ITIL, ISO27001 … )
- Health, Safety & Environment (NEBOSH, IOSH, HABC, Food Safety, HACCP, First-Aid, Bespoke courses )
- Finance, Audit and Accounting (CFA, CMA, CPA, CIA, CISA … )
- Human Resources & Administration ( ...