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Details

  • Overview and General Duties

  • Professional Traits and Qualities• Office Settings• Overview of Operational and Management Functions of a Typical Business

  • Daily Duties of the Administrative Assistant/Secretary

  • Introduction to Office Equipment, Furniture and Supplies

  • Record Keeping and Banking

  • Organizing Work and Protecting Its Quality

  • Time Management

  • Office Communications

  • Telecommunications Equipment and Systems

  • Managing Incoming and Outgoing Communications

  • Arranging and Assisting with Meetings and Conferences

  • Making Travel Arrangements

  • Office Documents

  • Document Related Terminology

  • Information Resources

  • Overview of the Document Planning and Generation Process

  • Business Document Formats and Styles

  • Techniques for Generating a First Draft

  • Editing Text

  • Proofreading

  • Taking Dictation

  • Quick Review of English Grammar for Administrative Assistants

  • Public Relations and Personnel Issues

  • Business Ethics

  • Supervising Office Employees

  • Managing a Payroll

  • Quality and Quantity Control

  • Stress Management

  • Microsoft Office System 2007 – Part One

  • Microsoft Office System 2007 – Part Two

  • Microsoft Office System 2007 – Part Three

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Progress Training and Consultancy

Practical Learning for a Professional Career

Through a combination of academic rigour and professional expertise, PTC has earned an excellent reputation through its unique approach to the education and training of professionals.

In external professional body examinations, PTC Professional Education’s pass rates and excellent results are a testament to the sheer quality of our training and studies. PTC students often perform significantly higher than students elsewhere, and many go on to enjoy great success in their chosen profession.

At PTC it's never learning for learning's sake. It's practical, professionally geared learning that puts students ahead of the curve– now and in the future.

 

History

 

Progress was founded in 2005 at Dubai Knowledge Village, a cutting-edge institution in the UAE. At the time of its founding, PTC was one of the pioneers of running CIMA courses in the UAE. 

In recent years, Progress has extended its reach to other professional courses such as CMA, CFA, Islamic Finance, PMP, Business Skills, and customized training courses for companies. PTC's ability to provide courses in both Arabic and English is evidence of PTC's cultural adaptability. ...

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