Managing People Through change; Attitude & Behaviors
Details
By the end of this program participants will be able to:
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Understand the principles underlying attitude & behaviours
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Recognize challenges around managing & leading people in the organization
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Develop strategies for managing people through recognizing impact of change
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Understand motivational & inspirational techniques to improve performance
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Communicate more effectively
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Understand people dynamics to create an atmosphere of harmony &
collaboration
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Manage & dealing with change
Recognizing Perception, Attitude & Behaviour
The Scope of Management
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The functions of Management
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Skills, Tasks & Responsibilities of Managers
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Common management challenges & errors
Understanding Leadership
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The characteristics of a leader
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Leadership as a Process
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Leadership roles and styles
Inspiring Team Members for Improved Performance
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Understanding Motivation _ Maslow’s Hierarchy of Needs
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What Motivates Employees
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Reward and Recognition
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Motivational Techniques and Job Enrichment
Communicating Effectively
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The communication process
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The one way vs two way communication
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Common barriers to communication
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Effective & Active Listening
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Using communication to manage challenges of attitudes & behaviour
Change & Management
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Defining change
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Identifying change problems
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Resistance to change
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Why people resist being changed
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Management response to resistance to change
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Individual resistance
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Overcoming resistance to change
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Education and communication
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Participation
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Facilitation and support
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Negotiation
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Action Planning
Practical Learning for a Professional Career
Through a combination of academic rigour and professional expertise, PTC has earned an excellent reputation through its unique approach to the education and training of professionals.
In external professional body examinations, PTC Professional Education’s pass rates and excellent results are a testament to the sheer quality of our training and studies. PTC students often perform significantly higher than students elsewhere, and many go on to enjoy great success in their chosen profession.
At PTC it's never learning for learning's sake. It's practical, professionally geared learning that puts students ahead of the curve– now and in the future.
History
Progress was founded in 2005 at Dubai Knowledge Village, a cutting-edge institution in the UAE. At the time of its founding, PTC was one of the pioneers of running CIMA courses in the UAE.
In recent years, Progress has extended its reach to other professional courses such as CMA, CFA, Islamic Finance, PMP, Business Skills, and customized training courses for companies. PTC's ability to provide courses in both Arabic and English is evidence of PTC's cultural adaptability. ...
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