Think Creative: Problem Solving & Decision Making
Details
Audience:
This program is suitable for all levels of Management and Supervisory or staff, who want to lead and develop their teams through making effective decisions and reflect it to high levels of commitment and productivity.
Objectives:
By the end of the program, participants will be able to:
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Develop the awareness of the various types of problems and decisions
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Apply and effectively use the systematic process of problem solving and the rational model for decision making
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Effectively deal with organizational problems
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Recognize the differences between teamwork and individual work in analyzing and solving problems
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Establish the suitable criteria to take decisions
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Implement decision effectively
Outline
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Problem Solving & Decision Making an overview
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Problem definition
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Types of problems
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Types of decision
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The several approaches to PSDM
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The rational approach to Problem Solving & Decision Making
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Problem analysis supplementary tools
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Fishbone diagram
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Why-why method
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Pareto analysis
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Problem analysis tools
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Brainstorming
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The brain hemispheres
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Decision analysis supplementary tools
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Force-field analysis
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PMI
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Group approach
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Reaching consensus
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Resolving conflicts
Practical Learning for a Professional Career
Through a combination of academic rigour and professional expertise, PTC has earned an excellent reputation through its unique approach to the education and training of professionals.
In external professional body examinations, PTC Professional Education’s pass rates and excellent results are a testament to the sheer quality of our training and studies. PTC students often perform significantly higher than students elsewhere, and many go on to enjoy great success in their chosen profession.
At PTC it's never learning for learning's sake. It's practical, professionally geared learning that puts students ahead of the curve– now and in the future.
History
Progress was founded in 2005 at Dubai Knowledge Village, a cutting-edge institution in the UAE. At the time of its founding, PTC was one of the pioneers of running CIMA courses in the UAE.
In recent years, Progress has extended its reach to other professional courses such as CMA, CFA, Islamic Finance, PMP, Business Skills, and customized training courses for companies. PTC's ability to provide courses in both Arabic and English is evidence of PTC's cultural adaptability. ...
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