Effective Communication Skills
Details
WHO SHOULD ATTEND?
This program is intended for all individuals who work in teams.
LEARNING OUTCOMES
By the end of this programme, the participants will be able to:
- Identify common communication problems
- Communicate effectively, by learning and using the various forms of communication in day to day business communications
- How to understand own behavioural style at work
- Develop skills to ask questions
- Understand what their non-verbal messages are telling others
- Develop skills in listening actively and empathetically to others
- Enhance their ability to handle difficult situations
- Deal with situations assertively
COURSE OVERVIEW & CONTENT
Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made you feel comfortable.
A major goal of this workshop is to help participants understand the impact that their communication skills have on other people. They will also explore how improving these skills can make it easier for them to get along in the workplace, and in life.
Tell us what you need and we’ll provide a quote. You don’t have to commit and it costs you nothing. Simply get in touch with our team by calling us on + 971 4 255 5915, or emailing: [email protected]
Outline
Special Offer
Schedules
| No. of Days: | 2 |
SMART Management Training and Consultancy is a UK work-based training provider. We specialize in providing high-quality training and development opportunities aimed at individuals and corporates across the Gulf and Africa (UAE, GCC and Africa).
We're a tight knit team of Training Professionals. We always put our customers first and never stop until we are completely satisfied that we have done THE VERY BEST JOB possible. We're dynamic, creative and hardworking. Customer care is extremely important to us.
SMART Management Training and Consultancy delivers public and onsite courses as well as customized courses for any organizations's specific needs. Attendees receive high-quality training designed to implement programmes using proven techniques. Each year our training programmes help thousands of professionals both in the GCC and internationally.
After attending a course, attendees are able to immediately implement practices and put the information learned into action. Our course attendees are able to take the knowledge gained beyond the classroom into everyday work situations.
Who are our trainers?
Because we focus on the critical aspects of thinking skills, we are able to use a range of trainers who are specialists in this area of work. Our criteria for selecting trainers is straightforward. ...
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