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Details

The course will give you the in-depth knowledge and expertise you need to succeed in the public sector. The training program outline is up to date and pertinent to marketplace requirements, thus catering well to all analytical prediction of training needs in the specified area. A customised proposal can also be arranged, to suit the training requirement of your team.

Who Should Attend?
Individuals who are new to the human resources field or individuals who have more experience with human resources but have recently made a transition to the public sector.
Course Objectives
By the end of this programme, participants will:

  • Have understood the differences between public and private sector HR operations
  • Be aware of laws that have affected the development of the public sector HR function
  • Have reviewed the major laws and regulations that govern HR operations
  • Be aware of the roles and responsibilities of HR professionals in organizations
  • Have discussed typical organizational structures
  • Be aware of Information Technology to enhance HR operations
  • Be aware of strategic HR operations
  • Be aware of the functioning of professional HR Organizations
  • Understand the importance of Ethics in HR

Outline

Public Sector HR Basics

    • Understanding the differences between public and private sector HR operations
    • History of laws that have affected the development of the public sector HR function
    • Review of the major laws and regulations that govern HR operations
    • Roles and responsibilities of HR professionals in organizations
    • Discussion of typical organizational structures
    • Use of Information Technology to enhance HR operations
    • Strategic HR operations
    • Professional HR Organizations
    • Importance of Ethics in HR

Job Classification and Compensation

    • Applicable laws and regulations that govern job classification activities
    • Concepts and principles of job classification
    • Job analysis techniques
    • Classification processes
    • Methods for establishing classification relationships
    • Importance of classification strategies to other HR disciplines
    • Translating classification into compensation
    • Pay for performance
    • Executive compensation
    • Importance of compensation strategies to other HR functions

Recruitment

    • Role of workforce planning
    • Planning and utilizing recruitment strategies
    • Executive recruitment strategies
    • Long term recruitment strategies
    • Importance of background and reference checks
    • Negotiating with selected candidates
    • Importance of evaluating recruitment strategies

Selection in the public sector

    • Merit system considerations
    • Typical selection methods
    • Test development and design
    • Test administration considerations
    • Scoring methodologies
    • Use of preference points
    • Use and management of eligible lists
    • Other qualification considerations

Labour and Employee Relations:

    • Applicable laws and regulations that govern labour/employee relations activities
    • Bargaining units
    • Collective bargaining models
    • Forms of collective bargaining agreements
    • Work interruptions/stoppages
    • Laws and regulations that affect collective bargaining processes
    • Discipline procedures
    • Grievance administration and arbitration
    • Labour/management relations

Employee Benefits:

    • Benefits terminology
    • Types, characteristics, and funding of benefits
    • Selection and negotiation with providers
    • Budget and cost control
    • Applicable laws that govern benefit plans
    • Retirement Plans
    • Importance of benefits strategies to other HR functions

EEO and Diversity

    • Laws that govern EEO and Diversity strategies
    • Regulatory/oversight agencies
    • EEO concepts and employer’s policies
    • EEO Uniform Guidelines and selection policies
    • Discrimination complaints, investigations, and resolution
    • Reasonable accommodations
    • EEO reports and monitoring
    • Importance of diversity programs to other HR functions

Organizational Development:

  • Organizational culture and change strategies
  • Employee development
  • Performance management
  • Progressive discipline and counselling and coaching
  • Application of organizational development strategies to succession planning

Special Offer

  • All our courses can be facilitated as Customized In-House Training course.
  • Course duration is flexible and the contents can be modified to fit any number of days.
  • As for Open Enrolment Courses, we offer our clients the flexibility to chose the location, date, and time and our team of experts who are spread around the globe will assist in facilitating the course.
  • The course fee includes facilitation, training materials, 2 coffee breaks, buffet lunch and a Certificate of successful completion of Training.
  • FREE Consultation and Coaching provided during and after the course.
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About ZTS
Global economics proves to us on a daily basis the organisational need for ‘fore-most’ and ‘leading’ talent in order to succeed in increasingly complex and competitive global markets. In order to achieve the ‘best’ possible result for organizations, developing the right talent is as much a necessity as hiring and retaining employees.
Who are we?

ZOE Talent Solutions is a global training and consulting firm that has been serving leading businesses in many countries. We specialise in capacity building and talent development solutions for individuals and organisations, through our highly customised courses and training sessions, in a wide array of disciplines.

What do we do?

ZOE assists organisations in identifying their most important goals, and guides management teams by working closely with each member, in making lasting improvements to their performance. This process thus promises a definite increase in revenue and savings and a higher Return On Investment (ROI). Over nearly a decade, our team has built a globally recommendable enterprise uniquely equipped skills including and not limited to coaching, facilitation , counselling and strategising.

How do we do it? ...
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