Details
Structure of the course:
- Module 1: Introduction and importance of communication skills in the Business environment.
- Module 2: Politeness in Business - Importance, structure, expressions and practical application.
- Module 3: Grammar in communication.
- Module 4: Writing professional emails, CVs and Resumes
- Module5: Job interview - skills and etiquettes.
- Module 6: Application of Business English in Customer Care
- Module 7: Basics of Business writing
- Module 8: How to say negative things in a positive way.
- Module 9: Professional telephone etiquettes.
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Rolla Academy is a premier training establishment providing internationally recognized certifications in UAE. For past 25 years, we have been offering quality training to our students through innovative learning methods and diverse delivery models to help them meet the global standards.
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