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Stakeholder Management Masterclass - ILM Recognised

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Training by  SK Group
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On-Site / Training

Details

The Stakeholder Management Masterclass is a highly specialised training course which is suited to CSR/Sustainability professionals, and everyone who is involved in engaging with stakeholders and developing business partnerships and relationships (including HR, Marketing, Corporate Affairs, H&S, External Relations). The masterclass builds the core of stakeholder management enabling participants to develop an enhanced understanding of how effective stakeholder engagement relates to business strategy and the long term benefits of such approach. Participants will be equipped with the tools and techniques to identify business opportunities, to inform organizational strategy, to maximize stakeholder positive impact and minimize business risks.

Objectives
A specialised and hands on training for professionals involved in stakeholder management.

  • Align stakeholders needs and expectations with sustainability strategies
  • Practice developing successful initiatives
  • Improve Sustainability reporting and performance
  • Develop strategies to secure effective stakeholder support and successful implementation
  • Identify and manage Stakeholder risks and opportunities
  • Recognize and benefit from development opportunities
  • Identify and reduce Stakeholder risk

Who should attend
This Stakeholder Management Masterclass is ideally suited to professionals, managers, and executives who are actively involved in stakeholder relationships, the external community, and whose actions impact stakeholder aspects.

Participants with either strategic or operational level roles will find value in this Masterclass by building competencies in the complete stakeholder framework including strategy, engagement, prioritization, and mapping.

Functions: CSR/Sustainability, Governance and Risk Management, Human Resources, Marketing/Communications/PR, Supply Chain/Logistics, Health and Safety, Environment, Quality, Operations, Corporate Philanthropy/Foundations

Top Benefits
Participants of the Stakeholder Management Masterclass will bring new value to their own skill sets and to their organizations through:

  • Long term stakeholder engagement assessment and planning
  • Tools and methodologies to maximize the impact of stakeholder programs
  • Measuring the performance and impact of stakeholder management
  • Mapping and designing corporate actions based on prioritized stakeholder lists and the channels of engagement
  • Global Reporting Initiative (GRI) stakeholder management outcome disclosures

Key Topics include

  • Practical Sustainability and CSR Concepts
  • Stakeholder Identification
  • Stakeholder Prioritization
  • Stakeholder Engagement
  • Sustainability and CSR Initiatives
  • Sustainability Reporting and Stakeholders
  • Sustainable Communications
  • Post-course Assignment for ILM Certification

Training Methodology
We firmly believe that a friendly, supportive, and engaging learning environment is key to building long-lasting knowledge and maximizing retention. To support this belief, we built this course around a dynamic mixture of lectures, practical exercises, best practice case studies and group discussions. Our method builds not only knowledge, but a confidence in discussing and applying CSR/Sustainability topics and the platform for exchanging ideas and building valuable connections. Each course closes with a post-course assignment to evaluate the level of knowledge gained through this course and upon passing results in the earning of an ILM endorsed certificate.

Global ILM Recognition
ILM is the UK’s leading provider of leadership, management and coaching qualifications and a world renowned professional membership body representing over 25,000 professional managers and leaders.

Successful course candidates will be issued an ILM Certificate.
Following your successful post-course assignment submission you will receive the “Stakeholder Management Masterclass” Certificate which is endorsed by ILM verifying your knowledge and achievement.

Additional guidance is provided for the successful completion of your post-course assignment.

Entry Requirements
Professional experience is required

Outline

Speaker/s

Course Presenter

Aglaia Ntili
is the Managing Director of Sustainability Knowledge Group, providing Sustainability and CSR advisory and training services at international corporate level. Aglaia is the founder of CSR Coaching, supporting professionals in Corporate Responsibility and Sustainability, and the founder of the CSR & Sustainability meetup, the 1st and only open platform to support learning and knowledge sharing in the UAE.
With over 10 years’ experience in the fields of Sustainability Strategy, Reporting, Training, CSR Programs, Stakeholder Engagement, SROI, Quality, Performance, Environmental Management and Systems Implementation, Aglaia has made important contributions as practitioner, trainer, coach and advisor.
Her CSR and Sustainability expertise has enabled her to be involved in diverse projects in the Middle East, Europe, Africa, Asia and the USA, in multiple sectors including Construction, Consulting, Banking, FMCG, Education, Local Authorities, Oil and Gas, Telecommunications, Pharmaceuticals, Cosmetics, Technology, Shipping, Facility Management, Concessionaire, Leisure and NGOs.
She developed the Middle East and Greek version of the GRI G3.1, the G3.1 & G4 Bridging Module and G4 Training for local providers. She has trained over 400 professionals in GRI Reporting, Sustainability and CSR.
Aglaia holds an MBA, an MSc in Total Quality Management & Business Excellence and a Degree in Business Administration. She is an ISO9000 Lead Auditor, an EFQM Accredited European Excellence Assessor, an IEMA, GRI and ILM approved trainer.
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Sustainability Knowledge Group is a global advisory firm dedicated in creating value for businesses through strategic CSR and Sustainability solutions. We provide training and tailor-made advisory solutions grounded in international theory and successful application. Our Vision is to make Sustainable Business a Choice for companies and organizations around the world. Our Mission is to offer high quality advisory and training services to companies and professionals.

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