Advanced Certificate for the Executive Assistant: Making Modern Secretary in the 21st Century
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Short Course by
Sterling Afrika
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On-Site
/ Short Course
Details
Workshop Rationale
The changing nature of business and pressure for results means more responsibilities for the Secretary and the Personal Assistant in addition to their traditional roles. The role of the Executive Personal Assistant / Secretary is growing exponentially.
This Conference is designed to prepare the Executive Secretary and Personal Assistant for the dynamics of the modern workplace in the 21st Century.
Workshop Objectives
By attending this interactive workshop you will be equipped with the skills to:
- Understand the key fundamentals of corporate behaviour
- Understand the linkages between strategy, projects and operations
- Put in place effective Project Governance processes
- Understand the art of effective communication
- Organise and run effective meetings
- Enhance your presentation skills
- Appreciate the importance and benefits of people management and leadership
- Understand the four key financial statements
- Appreciate the qualities of being an effective personal assistant
- Learn how to manage conflict
- Undertake basic Problem Solving activities
- Master the art of Multi-Tasking
- Act within agreed Protocols & with Diplomacy
Who Should Attend?
This highly practical and interactive workshop has been specifically designed for:
- Executive Personal Assistants
- Executive Secretaries
- Executive Assistants
- Personal Assistants
- Personal Secretaries
- Office Managers
- Administration Managers / Assistants
- Management Secretaries
- Senior Assistants
- Executive Personal Secretaries PLUS anyone else responsible for the support of the senior management and executives
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Sterling Afrika is a business information company, providing specialised and relevant industry-focused training to the South African and African private and public sectors.
By using critical market research methods in the designing and production of our events, we are able to identify the unique challenges facing local and African businesses today.
Sterling Afrika draws on a diverse pool of industry professionals in the production and staging of its events, in order to provide delegates with the ultimate learning experience. Not only do our subject-matter experts possess a wealth of knowledge, relevant qualifications and solid industry experience, but they are required to demonstrate exceptional presentation/workshop skills in order to keep delegates interested and focused at all times.
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