Details
Course overview
This program will equip car salesmen with the necessary skills and attitudes they need to sell vehicles successfully in the dealership. In today’s highly competitive environment sales, people must possess the necessary skills to meet targets.
Course objectives
This workshop will equip sales professionals with:
• Effective prospecting skills
• Up to date customer handling skills
• Powerful negotiation techniques
• Ways to overcome sales objections
• Tools to manage monthly sales targets
• Practical yet effective closing techniques
This program will equip car salesmen with the necessary skills and attitudes they need to sell vehicles successfully in the dealership. In today’s highly competitive environment sales, people must possess the necessary skills to meet targets.
Course objectives
This workshop will equip sales professionals with:
• Effective prospecting skills
• Up to date customer handling skills
• Powerful negotiation techniques
• Ways to overcome sales objections
• Tools to manage monthly sales targets
• Practical yet effective closing techniques
Outline
Course Contents
Establishing the Right Relationship
Presenting the Vehicle
Concluding the Sale
Establishing the Right Relationship
- The stages of the vehicle selling process
- How successful salespeople perform
- Receiving telephone inquiries
- Meeting the customer
- Adapting to the customer
- Assessing customer’s needs
- Customer buying requirements
- Controlling the conversation
- 3-D questioning
- Listening skills
Presenting the Vehicle
- The importance of product knowledge
- Using sources of information
- Selling customer benefits
- Developing buying commitment
- Offering a demonstration drive
- Handling buying objections
Concluding the Sale
- Part exchange deals
- Deciding when to conclude
- Where to conclude the sale
- How to present your price
- Handling price objections
- Handling delays
- If the customer decides to leave
- Enhancing the package
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RPM is a boutique consulting and training company based in Dubai, UAE. We specialize in Organizational Transformation Programs that are dynamic, passionate and highly motivational. We help organizations align their strategies, people, processes, and customers to achieve competitive advantages and bottom line results.
Our Goal is to increase knowledge and performance among all our clients. RPM has partnered with various organizations around the world to consult, assess, design, develop, deliver, reinforce, and sustain learning solutions, fueled by our passion and mission for “Building both personal and professional success through our proven methods and state-of-the-art learning methodologies”.
As a leader in helping organizations improve, our clients range from large and small businesses alike, including General Motor’s, GE, Qualcomm, Lenovo, Samsung, Aramex, and Bayer.
Our Goal is to increase knowledge and performance among all our clients. RPM has partnered with various organizations around the world to consult, assess, design, develop, deliver, reinforce, and sustain learning solutions, fueled by our passion and mission for “Building both personal and professional success through our proven methods and state-of-the-art learning methodologies”.
As a leader in helping organizations improve, our clients range from large and small businesses alike, including General Motor’s, GE, Qualcomm, Lenovo, Samsung, Aramex, and Bayer.
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