Browse 37 Customer Service courses in UAE
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Call Center Training: Sales and Customer Service Training for Call Center Agents
Online Certification by
SMART Management Training & Consultancy
"Call centers are the front line of a company's reputation." Call centers are the first point of contact for customers with questions, concerns, or complaints, and are responsible for representing a company's ...
Online Self-Paced
USD 450.00
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"Call centers are the front line of a company's reputation." Call centers are the first point of contact for customers with questions, concerns, or complaints, and are responsible for representing a company's ...
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CALL CENTER TRAINING
WHY IS IT IMPORTANT? The expectations placed on call center employees are quite demanding. Customers want their calls answered quickly, resolved efficiently and handled with impeccable product knowledge ...
WHY IS IT IMPORTANT? The expectations placed on call center employees are quite demanding. Customers want their calls answered quickly, resolved efficiently and handled with impeccable product knowledge ...
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Strategies for Managing Customer Complaints: From Complaints to Satisfaction
Online Certification by
SMART Management Training & Consultancy
"The greatest opportunity to turn a customer into a raving fan is when they have a complaint." Customer complaints can have a significant impact on a company's bottom line. Not only can they lead to lost ...
Online Self-Paced
USD 450.00
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"The greatest opportunity to turn a customer into a raving fan is when they have a complaint." Customer complaints can have a significant impact on a company's bottom line. Not only can they lead to lost ...
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Telephone Handling Skills
Online Certification by
SMART Management Training & Consultancy
"Our Telephone Skills training will empower your team to handle any call with confidence" Telephone Skills are an essential component of any customer service or sales role. The ability to communicate ...
Online Self-Paced
USD 450.00
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"Our Telephone Skills training will empower your team to handle any call with confidence" Telephone Skills are an essential component of any customer service or sales role. The ability to communicate ...
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CUSTOMER SERVICE EXCELENCE
Training by
BTC Professional Training Center
The course recognizes the significance of excellent customer service as a key differentiator in a crowded market. It emphasizes that delivering outstanding service is not only essential for customer satisfaction ...
Dubai
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The course recognizes the significance of excellent customer service as a key differentiator in a crowded market. It emphasizes that delivering outstanding service is not only essential for customer satisfaction ...
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Customer Service
Training by
LEAD
Such and every one of us serves customers, whether we realize it or not. Maybe you’re on the frontlines of a company, serving the people who buy your products. Perhaps you’re an accountant, serving the ...
United Arab Emirates
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Such and every one of us serves customers, whether we realize it or not. Maybe you’re on the frontlines of a company, serving the people who buy your products. Perhaps you’re an accountant, serving the ...
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EXECUTIVE SECRETARY/OFFICE ADMINISTRATOR
EXECUTIVE SECRETARY/ OFFICE ADMINISTRATOR One of the most important position in any company is that of an Executive Secretary or Office Administrator. This job requires versatility, skill, precision, efficiency, ...
EXECUTIVE SECRETARY/ OFFICE ADMINISTRATOR One of the most important position in any company is that of an Executive Secretary or Office Administrator. This job requires versatility, skill, precision, efficiency, ...
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Customer Care for Customers with Special Needs: Going the Extra Mile
Online Certification by
SMART Management Training & Consultancy
"We believe that everyone deserves the same level of exceptional customer service, regardless of their needs and abilities." Disability Customer Service is an important aspect of providing Excellent Customer ...
Online Self-Paced
USD 450.00
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"We believe that everyone deserves the same level of exceptional customer service, regardless of their needs and abilities." Disability Customer Service is an important aspect of providing Excellent Customer ...
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Customer Relationship Management
Training by
Solomon People Solutions Dubai
Learning Objectives: When you have completed this training program you will be able to define the key concepts associated with customer relationship management and you will be able to: Understand the ...
Downtown
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Learning Objectives: When you have completed this training program you will be able to define the key concepts associated with customer relationship management and you will be able to: Understand the ...
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CRM: An Introduction to Customer Relationship Management
Online Certification by
SMART Management Training & Consultancy
"CRM is about the future of customer loyalty, keeping them happy, and customer delight" CRM, or Customer Relationship Management, is a business strategy and set of tools used to manage and analyze interactions ...
Online Self-Paced
USD 450.00
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"CRM is about the future of customer loyalty, keeping them happy, and customer delight" CRM, or Customer Relationship Management, is a business strategy and set of tools used to manage and analyze interactions ...
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