CICM Certified International Change Manager
Details
Change is the one constant in organisational life and an understanding of change management is a necessity not a nice-to-have. This course, facilitated by best-selling change management author, trainer and consultant, guides you through the essentials of managing change. It identifies why change fails and how to ready the organisation and its people for change. It introduces a number of frameworks for change and five key approaches that will enable you to manage change more effectively and equip you with a variety of tools and techniques.
The CICM course looks at how to organise and implement change; how to identify and mobilize stakeholders and to support people through the roller coaster of change. It introduces coaching, influencing & facilitation skills and how to manage resistance
to change. It highlights the importance of leadership, the leadership roles and styles required and the essential qualities needed to be a change agent. The course concludes with how you can evaluate the change and the change process itself and ensure an integration
of the changes into the fabric of the organisation.
Limited special offer:LEORON Professional Development Institute is encouraging you to take advantage of our special 2+1 offer, valid from 17th of June till the 17th of July. Feel free to choose from their 40+ courses throughout the 13 sectors
delivered in August and September 2015*, and get one free course for every two registered participants attending the same programme.
Promo code: Ramadan2015
* The promotion is not valid for group registrations for more than one course.
For more information on discounts, installment payments, feel free to get in touch at amet.i@leoron.com or give us a toll free call +971564020355.
Outline
- Principles of Change Management
- Key stages of Change Management
- Where are we now? Where do we want to go?
- How can we make the change?
- Introduction to tools and techniques
- Early warning signs
- Eight steps to success
- Preparing for a Change Management Project
- Readiness of organisation for change
- Benchmark current performance
- Identify areas for potential business improvements
- Preparing for a change project:
- Understanding the change model
- Toolkit
- Identifying the change team
Performance Analysis
- Building hypotheses
- Root cause analysis
- Introduction to Six Sigma & LEAN
- DMAIC v DMEDI
- Define benefits, program, resource, cost
- Charters - setting expectations
- Story-boarding - the need for change
- Building a Business Case
Managing Change
- Milestones and targets
- Change team interaction with the organisation
- Process Mapping:
- Workshop design and facilitation
- Problem solving techniques
- Organisational change:
- Structure and reporting lines
- RACI - defining roles and responsibilities
- Work shadowing (DILOs)
- Support (IT, training, coaching, equipment)
- Data Management and Reporting:
- Data, analysis, decision, action
- Effective meetings
- Report planner
- Hot-housing - rapid testing of proposed changes
- Understanding resistance to change
- Emotional cycle
- Feedback and coaching techniques
- Benefits and deliverables tracking
- Key Performance Indicators
- Change governance
Sustainability
- Sustainability tracking
- Culture and behavior to drive improvement
- Creating and managing high performance teams
- Collaborative working with suppliers and customers
Special Offer
Built upon the strong experience in the manufacturing sector, which its founders developed in Sweden during the 90’s global expansion, LEORON evolved into the dominant training institute that offers a comprehensive set of training and development solutions.
All across the EMEA region, we’ve gained a reputation by transferring knowledge in all strategic corporate functions, including corporate finance, HR, SCM, operations, and engineering. Today, we are globally recognized as one of the leading providers of US-certified programs. We offer certifications from the most notable American institutes, such as ASQ, APICS, IACCM, IIA, PMI, IABFM and much more.
LEORON’s mission is to help our worldwide clients boost their competitiveness by improving the competency levels of their employees through top quality training and development solutions delivered by unrivaled global experts and facilitated by the best training managers in the industry.
Whether our clients are facing difficulties re-organizing their brand, equipping their workforce with an extra set of skills or aiming to assess competencies within an existing structure, our development planning is a great solution. Through powerful content, gamification, and applied learning, we’ve established a great way of building professional skills and competencies, be it with public, in-house, or online courses. ...
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