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Details

Context to this workshop
  • Analysis is an increasingly important activity and modern selling and
    sales management requires analytical skills
  • Many organisations are ‘information rich’ but performance is often
    assessed along a narrow set of measures
  • Decision making can be based on experience rather than being fact-based
Objectives
By the end of the course, participants will be able to:
  • Develop an analytical, structured and fact-based approach to monitoring a balanced set of performance data
  • Introduce simple analysis techniques to convert data into information to create more rounded performance monitoring
  • Complement people management skills and selling skills through analysis, problem solving and decision making
  • Introduce back-to-work tools and templates
Who will benefit from attending?
  • Junior line personal responsible to achieving performance through other people; managers, supervisors, team leaders
  • Personnel who’s responsibilities include managing multiple tasks and where performance improvement is a key part of the job role
  • Emerging managerial talent who have or are moving into more diverse and challenging job roles 

Outline

Area business management
  • Sales development through resource management
  • Managing resources through KPI’s
  • Management through measurement
Key performance indicators
  • Seven levels of KPI’s
  • Sources of KPI’s
Performance analysis
  • Practical analysis techniques
  • Analyzing sales reports
  • Identifying trends and patterns & GAP
       analysis
  • Linking analysis to planning the future  
Setting objectives
  • Developing outcome-based objectives
  • Aligning resources to objectives
  • Communicating objectives
  • Monitoring and taking corrective action
Developing the dashboard
  • Holistic but balanced set of KPI’s
  • Developing the dashboard of KPI’s
  • Getting the information
  • Storing the information
Linking analysis to action
  • Case study analysis of data
  • Interpreting data through analysis
  • Decision making
Setting measurable objectives
  • Setting ‘big picture’ objectives
  • Breaking down long-range opportunities
  • Setting ‘big picture’ objectives into step-objectives
  • Communicating objectives
  • Monitoring
Plan the work and work the plan
  • Work-based assignments and personal learning plan
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4thwave Training is the latest and most exciting initiative being brought to the UAE by Gameplan Solutions, who are one of the regions fastest growing Training and Consultancy Companies. Gameplan was founded in the UAE in 2007 and has established an unrivalled reputation across the GCC as a training provider of choice, with some of the regions largest companies and institutions.

Through the 4thwave concept, we are now able to extend our unique and high quality professional training beyond client specific 'in-house' interventions, to a wider audience through Public Training Courses.  We can now cater for individuals from any company in any sector who are seeking to improve their personal and business performance.

At 4thwave we are embracing the evolution of training and development by introducing additional dimensions of support and infrastructure that go beyond the classroom.

We are a unique and experienced provider of Soft Skills Training Courses in the UAE. The key difference of our service involves expanding the learning experience from the confines of the classroom. We take the participant outside of a single training intervention and through a journey of learning, action and improved business results.  ...

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