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The Negotiation Skills workshop will give your participants a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair. Your participants will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.

Conflict within the workplace can impact on productivity and staff morale. Developing and maintaining positive relationships with internal and external stakeholders is essential within today’s diverse workforce. Resolution of conflict is essential. Identifying and dealing effectively with difficult people and situations involves positive communication, active listening and problem solving skills.

Conflict Management in the Workplace is a one day program, interactive in style and involves active participation in case study scenarios, group work and self-evaluation activities. You can reflect on conflict in your work environment and self-evaluate your response and management of these situations.
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Over a decade of experience in the field of digital communication, Dow Group has registered its first training centre in UAE - Dubai Knowledge Village in 2012.

Certified instructors and tutors gather to transfer acquired knowledge to your employees; they provide participants with practical skills and information on new technologies through continuous workshops, seminars, long-term courses, and group exercises.

 

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