Interpersonal Skills Development
Details
- The quality of a persons interpersonal skills has a direct bearing on the ability to influence, communicate and manage others, and therefore has multiple applications in work-life
- People who possess an awareness about themselves and the impact that they are having on others have greater success in influencing people
- The quality of interpersonal skills and style can be a solid foundation for career advancement and contribution to business performance
By the end of the course, participants will be able to:
- Explain the importance and role of interpersonal skills to influence others
- Build self-awareness through the PRISM brain map, to understand how one is perceived by others
- Demonstrate how to adapt one's own style to influence others
- Describe how other people can be influenced by identifying their behaviour preferences
Who will benefit from attending?
- Employee’s who are required to influence others in the workplace through managing, selling or serving
- Emerging managers who require training on the key fundamentals of how to manage people effectively
- Employee’s who work cross-functionally and need to influence and deal with people with diverse needs in order to reach commonality
Outline
- Who inspires you and why?
- Common themes in what makes people influential on others
- Common myths about how humans communicate
- Getting your message across
- Five keys to communication
- Self exploration: what’s your orientation
- Responding to people and situations
- Questioning and listening
- Body language and non-verbal communication
- Personal impact
- Understanding the PRISM brain map report
- How improved productivity for individuals can be achieved using the PRISM reports
- Plotting ones own behaviour preferences
- Group exercises in different work-place and social-place situations
- Understanding behaviour preferences
- How to recognize the behaviour preferences of others
- Adapting to meet others peoples needs
- Group exercises in different work-place and social-place situations
4thwave Training is the latest and most exciting initiative being brought to the UAE by Gameplan Solutions, who are one of the regions fastest growing Training and Consultancy Companies. Gameplan was founded in the UAE in 2007 and has established an unrivalled reputation across the GCC as a training provider of choice, with some of the regions largest companies and institutions.
Through the 4thwave concept, we are now able to extend our unique and high quality professional training beyond client specific 'in-house' interventions, to a wider audience through Public Training Courses. We can now cater for individuals from any company in any sector who are seeking to improve their personal and business performance.
At 4thwave we are embracing the evolution of training and development by introducing additional dimensions of support and infrastructure that go beyond the classroom.
We are a unique and experienced provider of Soft Skills Training Courses in the UAE. The key difference of our service involves expanding the learning experience from the confines of the classroom. We take the participant outside of a single training intervention and through a journey of learning, action and improved business results. ...
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