Interpersonal Skills
Details
WHO SHOULD ATTEND?
This program is intended for all individuals who work in teams
LEARNING OUTCOMES
- How to understand your own behavioural style at work.
- Ways to recognize the styles of anyone else (co-worker, manager, even people in your personal life).
- Specific steps you can take with each style to build better connections reduce conflict and increase comfortable communications.
- Apply the concepts of pushing and pulling when influencing others
- Make a persuasive presentation by using the 5 S’s
COURSE OVERVIEW & CONTENT
People are the primary resource of any organisation or team. It is people who plan, organise, make decisions, and conduct business. We use interpersonal skills all the time and have been developing them ever since we were born. Whether you’re getting to know someone, making a request, giving instructions, dealing with conflict…every interaction with another person requires some level of interpersonal skill. However, some people have better developed interpersonal skills than others.
Technology and tools can help people to work more productively but no group of people can achieve its objectives unless there is successful interaction between group members and with others in the group's environment. When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence in many ways and with great frequency. If you want a raise, sometimes you need to persuade your boss. If you want to convince your team to adopt a change, help your staff make choices, or choose the best place for lunch, there is often influencing taking place. This two day workshop will help participants learn how to better deal with all the facets of interpersonal relationships at work.
Tell us what you need and we’ll provide a quote. You don’t have to commit and it costs you nothing. Simply get in touch with our team by calling us on + 971 4 255 5915, or emailing: [email protected]
Outline
Special Offer
SMART Management Training and Consultancy is a UK work-based training provider. We specialize in providing high-quality training and development opportunities aimed at individuals and corporates across the Gulf and Africa (UAE, GCC and Africa).
We're a tight knit team of Training Professionals. We always put our customers first and never stop until we are completely satisfied that we have done THE VERY BEST JOB possible. We're dynamic, creative and hardworking. Customer care is extremely important to us.
SMART Management Training and Consultancy delivers public and onsite courses as well as customized courses for any organizations's specific needs. Attendees receive high-quality training designed to implement programmes using proven techniques. Each year our training programmes help thousands of professionals both in the GCC and internationally.
After attending a course, attendees are able to immediately implement practices and put the information learned into action. Our course attendees are able to take the knowledge gained beyond the classroom into everyday work situations.
Who are our trainers?
Because we focus on the critical aspects of thinking skills, we are able to use a range of trainers who are specialists in this area of work. Our criteria for selecting trainers is straightforward. ...
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