The Principle and Process of Performance Management
Details
Audience:
Managing employee performance is the single greatest challenge facing supervisors and other leaders in today's competitive and fast-paced organizations. Learn how to maximize the contributions of each employee by setting effective goals, monitoring accomplishments, recognizing achievements, and disciplining or redirecting those who are not meeting performance requirements through this 5 days training program.
Objectives:
By the end of this training program, each participant will be able to:
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Understand the benefit of Performance Management in their organization
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Set goals, monitor and evaluate results based on a Individual Performance Plan
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Identify the Critical elements to cover in the appraisal process
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Learn the advantages of sticking to a planned schedule
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Recognize the importance of fairness and consistency
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Implement the Eight Steps of Individual Performance
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Learn how to deal with underperformers.
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Acquire the necessary Skills for the face-to face review meeting
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Value of employee feedback and consider it
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Apply the tools for managing Individual performance
Outline
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What is Performance Management?
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Levels of Performance Management
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Performance Management and the Business
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How to Manage Performance
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Team Performance Management
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IndividualPerformance Management, The Concept
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Deciding what to Measure
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Timing (Different Approaches)
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Participants in Performance Appraisal
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Cultural Differences in Self-Assessment
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The Performance Appraisal Formats
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Performance Appraisal: An Overview of the "Process"
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Deciding on a Performance Appraisal System
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Goal-setting or MBO
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Implement the Eight Steps of Individual Performance Management.
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Preparing for the meeting
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Conducting the session
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The Art of "Giving Feedback", it's not what you say, it's how you say it
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Sources of Conflict
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Timing
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Preparation
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Content of Discussion
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Follow-up
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When nothing else works
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Preparing for the worst
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The Rating Process
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Rating Errors
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Improving Rater Accuracy
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Devise a workable evaluation mechanism
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Develop a communication plan
Practical Learning for a Professional Career
Through a combination of academic rigour and professional expertise, PTC has earned an excellent reputation through its unique approach to the education and training of professionals.
In external professional body examinations, PTC Professional Education’s pass rates and excellent results are a testament to the sheer quality of our training and studies. PTC students often perform significantly higher than students elsewhere, and many go on to enjoy great success in their chosen profession.
At PTC it's never learning for learning's sake. It's practical, professionally geared learning that puts students ahead of the curve– now and in the future.
History
Progress was founded in 2005 at Dubai Knowledge Village, a cutting-edge institution in the UAE. At the time of its founding, PTC was one of the pioneers of running CIMA courses in the UAE.
In recent years, Progress has extended its reach to other professional courses such as CMA, CFA, Islamic Finance, PMP, Business Skills, and customized training courses for companies. PTC's ability to provide courses in both Arabic and English is evidence of PTC's cultural adaptability. ...
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