Details
Customer relationship management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.
What you'll learn
Skip What you'll learn
The meaning and application of CRM
Benefits of CRM to companies and consumers
How to implement CRM best practices
The importance of bonding and building loyalty with customers
How to build long term customer realtionships
Learn Customer relationship management (CRM) with Austin Academy !
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