Performance Management

WHO SHOULD ATTEND?

This course is not specific to any particular role such as managers or leader who might regularly perform appraisal. It is suitable for anyone who has been assigned the role and needs to mentor or coach another employee and appraise them

LEARNING OUTCOMES

By the end of this programme, the participants will be able to:

• Understand the role of goal setting in performance management
• Have tools to help your employees set and achieve goals
• Have a three-phase model that will help you prepare employees for peak performance, activate their inner motivation, and evaluate their skills
• Have a better knowledge of motivational tools and techniques
• Understand coaching methods and skills
• Hold a constructive appraisal meeting that helps to motivate the appraisee and maximise information transfer
• Use appropriate reward and ranking systems that increase appraisees’ motivation and guide them towards the right direction
• Use the GROW model to coach, question and guide a coachee
• Motivate individuals, reduce apathy and increase their confidence in themselves to achieve more than ever before
• Deliver your potentially negative message and get a good response
• Use an effective technique to reinforce the behaviour of others in the direction of your choice
• Apply a powerful method that allows people to discover others’ true opinion about them

COURSE OVERVIEW & CONTENT

Some organisations treat performance management and appraisals as a formal exercise in paper pushing. An appraiser and an appraisee sit around a table, discuss a number of points mentioned in the form provided to them by their HR department while always thinking that this entire exercise is a waste of time and they rather be working on their projects instead.

Naturally, these employees may eventually believe that appraisals are just there to keep HR busy or are carried out at the end of the year to see who gets a bigger share of the bonus pie.

A good appraisal system is not just about figuring out how much bonus should be paid to a particular employee, it is about motivating staff and increasing their productivity which in turn will increases their job satisfaction.

This programme is carefully designed to address various skills required when appraising others. A typical team leader who is assigned to appraise a team member might be good at leading team but not know how to run an appraisal meeting. Inspiring someone to be their best is no easy task. Just how do you manage for optimum performance? How do you create a motivating environment that encourages people to go beyond their best? This programme will give you some of those skills.