Skills for the Administrative Assistant: Ace Your Admin Role
Details
"The role of an administrative assistant is to turn a great day into an amazing one."
The importance of administrative staff in companies cannot be overstated. Administrative assistants play a crucial role in the smooth functioning of organizations. They handle a wide range of tasks, from managing schedules and email to organizing files and handling confidential information. A highly skilled administrative assistant can streamline processes, increase efficiency, and support the success of the organization.
With Skills for the Administrative Assistant program the participants will learn the essential soft skills necessary to succeed in their careers. This two-day content rich course will help people who work in support positions to improve their performance in an office environment by teaching them interpersonal skills, including communication, first impressions, and personal management. They’ll also learn the importance of professional presence, techniques for being assertive, managing conflict, and dealing with difficult people.
The "Skills for the Administrative Assistant Training Program" is a comprehensive training course designed to equip administrative professionals with the knowledge and skills required to excel in their roles. The program is designed to provide hands-on training, practical tips, and real-world scenarios to help administrative assistants develop their expertise.
Outline
LEARNING OUTCOMES:
- Understand the importance of professional presence on the job.
- Learn how to self-manage to become more effective and efficient.
- Improve your communications skills, including listening, questioning, and being more assertive.
- Increase your effectiveness in recognizing and managing conflict, and dealing with difficult people.
Speaker/s
Special Offer
SMART Management Training and Consultancy is a UK work-based training provider. We specialize in providing high-quality training and development opportunities aimed at individuals and corporates across the Gulf and Africa (UAE, GCC and Africa).
We're a tight knit team of Training Professionals. We always put our customers first and never stop until we are completely satisfied that we have done THE VERY BEST JOB possible. We're dynamic, creative and hardworking. Customer care is extremely important to us.
SMART Management Training and Consultancy delivers public and onsite courses as well as customized courses for any organizations's specific needs. Attendees receive high-quality training designed to implement programmes using proven techniques. Each year our training programmes help thousands of professionals both in the GCC and internationally.
After attending a course, attendees are able to immediately implement practices and put the information learned into action. Our course attendees are able to take the knowledge gained beyond the classroom into everyday work situations.
Who are our trainers?
Because we focus on the critical aspects of thinking skills, we are able to use a range of trainers who are specialists in this area of work. Our criteria for selecting trainers is straightforward. ...
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